Onboarding
- Current CORENET eSS users who have registered their CORENET accounts using their NRIC will be onboarded to CORENET 2.0 automatically. No action is required for CORENET ESS user holding NRIC type user account.
- Current CORENET eSS users who has registered their CORENET accounts using a non-NRIC identity (eg: FIN or Foreign Passport Number), or users with multiple CORENET eSS accounts, they will have to go through onboarding process. This can be done by logging in CORENET 2.0 with their CORENET ESS credential account, followed by SingPass credential. The user will receive a confirmation email once the CORENET ESS account is onboarded to CORENET 2.0.
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For QPA, they are currently not CORENET eSS users.During the onboarding period, the QP can login their CORENET eSS to appoint their QPA, providing the necessary details. If this is done during the onboarding period, QPA will be onboarded to CORENET 2.0 automatically. In the event, this is not done, QP can still appoint their QPA directly in CORENET 2.0.
If there are any issues when trying to onboard your account, you may reach out to CORENET 2.0 helpdesk for support.